IT OUTSOURCING  

Computize can provide a number of IT outsourcing services for your organization. Computize will work closely with your IT staff to assure that the services we offer provide an efficient, cost-effective method for providing IT outsourcing services while maintaining the IT procedures and guidelines of your organization. Consult your account representative to receive a proposal on these outsourcing services.

Configuration and Imaging
Computize can configure and load your organization's software images to provide you with desktop, laptop, and server products that are ready to run out of the box. We can assist with establishing the appropriate configuration for your organization's needs. We can also create the master image for the standard desktop, mobile and server solutions your organization uses.

Warranty and Out-of-Warranty Repairs
Computize provides warranty and out-of-warranty repair service for major manufacturers including HP, Apple, and IBM. Consult your local service center to find out which products and manufacturers we can provide service for.

On-Site Installation and Desktop-to-Desktop
Computize can provide on-site setup for servers, storage solutions, desktops, and mobile products. We can get the systems up and running on your network with full access to the network, printing, and corporate system services. We provide these services for new installations as well as moves.

Project Management
For large system migrations, installations, and software upgrades, Computize offers project management services. We can set the scope of the project, determine the milestones, staff the project, and document the work.

Depot Service
Computize can manage a depot center on our site to hold and maintain systems for you. As a part of the depot service, we handle your technical support calls from the field, cross-ship working systems with defective units, repair defective units, manage the inventory, and maintain a log of trouble tickets.

Networking Services
Computize can manage the design, cabling, and installation of networks for you. We can provide both wired and wireless solutions for your company. We can also perform site-surveys to determine your networking specification requirements.

Help Desk
Computize can run or enhance your help desk for your organization. We offer on-site and phone support based on your needs. We can provide hardware level 1 support as well as networking and application support.